Effective Date: February 23, 2026

At Yonetwork SA, we want you to be completely satisfied with your purchase. If you wish to return an item, you have 14 days from the date of delivery to initiate the return process.

Refund Process

Upon receiving your returned item, we will inspect it to ensure it meets our return policy criteria. If approved, we will issue a refund for 47% of the paid price. This refund amount deducts the original shipping cost and any fulfillment service fees.

Eligibility for Returns

To be eligible for a return and refund:

• The item must be unused and in the same condition as received.

• It must be in its original packaging.

• Proof of purchase or order number must be included.

How to Initiate a Return

To start the return process, please contact our customer support team at:

Email: contact@yonetwork-sa.com

Include your order details, and we will guide you through the steps to return your item.

Return Shipping

Customers are responsible for the shipping costs associated with returning the item. We recommend using a trackable shipping service to ensure the safe return of your product.

Refund Timeline

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within a certain number of days, depending on your original payment method.

Contact Us

If you have any questions or need further assistance regarding our Return and Refund Policy, please reach out to us at:

Email: contact@yonetwork-sa.com

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Thank you for shopping at Yonetwork SA. Your satisfaction is our priority, and we strive to make the return and refund process as smooth as possible for our valued customers.